Wipro Off Campus Drive 2025 : Wipro is scheduled to hire for the role of Customer Support Associate for Diploma, B.E, B.Tech . Interested and eligible candidate can apply online before the Last Date. The Detailed Eligibility criteria and application process are given below. Interested candidate can also apply Work From Home Jobs.
Read the below Mentioned Details Carefully
Wipro Job Description:
| Company | Wipro |
| Job Role | Customer Support Associate |
| Qualification | Diploma, B.E, B.Tech |
| Experience | 0 – 1 Years |
| Salary | 2.25-2.5 Lacs P.A. |
| Job Location | PUNE |
Role & responsibilities
- Inbound / Outbound interaction with clients
- Skilling on all voice and back-office queues as per requirement.
- Good computer navigational skills and familiar with MS office
- Should have good customer service skills
- Understand customer queries /request and act accordingly.
- Maintain a healthy and clean work environment.
Update knowledge of process on regular basis
Preferred candidate profile
- Good written and very good verbal communication skills. Fluent, neutral accent English language skills. Able to understand, assess and articulate a response both written and verbal.
- Be able to comprehend the words of the customer on an email and articulate the response in a free-flowing writing form.
- English Language proficiency overall needs to be excellent.
- Good telephone skills, able to listen patiently & remain focused throughout the conversation
- Good customer care skills able to empathize, with a natural ability to assist & support, including commitment to follow through
Basic understanding of business structure, including key processes, services, business goals & role of main functions5 days working and any 2-week offs.Should be flexible in 24*7 shifts. Should be within Transport Boundary.job location: Pune
Perks and benefits
- Donts
- Poor grammar
- Poor Windows skills
Issues with comprehending & communicating effectively with the customer
Looking for immediate joiner
Education
- UG: B.Tech/B.E. in Any Specialization
- PG: Any Postgraduate
Key Skills
- Excellent Communication In English
- Blended Process
- Inbound Voice Process
- Customer Support
- Voice Process
- International BPO
| Role | Voice / Blended – Other |
| Industry Type | BPO / Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Voice / Blended |
How to Apply:
Interested and Eligible candidates can apply for this post online by Following the Below Link.
Form More Details and to Apply : Click Here