Acko Off Campus Drive 2025 : Acko is scheduled to hire for the role of Internship for B.E, B.Tech . Interested and eligible candidate can apply online before the Last Date. The Detailed Eligibility criteria and application process are given below. Interested candidate can also apply Work From Home Jobs.
Read the below Mentioned Details Carefully
Acko Internship Description:
| Company | Acko |
| Job Role | Internship |
| Qualification | B.E, B.Tech |
| Experience | Fresher |
| Salary | Not Disclosed |
| Job Location | Bengaluru( Silk Board ) |
Acko Internship highlights
- Ensure customers are given quick and fast claims service with as much as possible paperless,hassle-free claims journey with minimum documentation,strive to ensure customer experience is at the helm of your responsibility
- Graduate from a recognized University / Institution
- You should be able to understand the link between customer service in support functions and business success
Acko Description
- The incumbent will be on customer contact, garage contact, claim survey pick up and survey arrangement (within in-house limit), assessment and processing of auto claims), queries on claim flow, admissibility. Liability and status of claims.
- Manage and take decisions on process and settlement of auto claims over the call based on photographs share d by the customer using technological passement tools available in the claims function. Technical explanation of claim decision, type of settlement and assessments to the customer during the conversation.
- Transfer and reassign major and complex claims to region based on defined allocation parameters in consultation with team leaders and seniors.
- Liaise, and Coordination with CAT-1 Team, regional claims team, garages & surveyors for follow-up endure claims are processed with shortest possible time and dispense the role as the set KPIs.
KRAs
Auto -Claims Management 60%
- The candidate will be managing auto claims from inspection to payment.
- To carry out strict 6p checks, verify and tally COL / NOL, check all parameters and make a decision on admissibility and arrive at a decision in quick and shortest time.
- Evaluate every claim on the required documents to process the claim based on the circumstantial evidence provided by the customer in claims intimation and also on the documents shared by the customer / claimant /Insured and must be able to take the decision on claim admissibility.
- Inform and educate customers on NCB benefits, explain customers on withdrawal of claim in case of minor to save NCB benefits.
- Follow up with customers for any pending documents, ensure reminders and communications are sent to them using the standard communication templates for any such reminders and communications.
- Manage and take decisions on the settlement of non-complex claims based on photographs shared by the field executive/Customer. Technical explanation of claim assessments to the customer during the conversation.
Drive an Operational efficiency 20%
- To attempt to resolve Auto -claims/complaints within specified timelines / TAT (as applicable) referring any unresolved claims promptly to the Acko specialized claims team for immediate resolution.
- Along with managing Auto non-complex -claims / low severity claims on a priority basis, giving an immediate settlement option without seeking a repair Invoice which helps customers to get the repair done in their convenient date and time.
EXPERTISE AND QUALIFICATIONS Desired Qualifications
- Graduate from a recognized University/Institution. Proficiency in MS office and Internet applications.
- Good command on written and spoken English & Hindi/other spoken languages in India.
- Multilingual ability is an added advantage.
Key Skills
- Automobile Engineering
- Mechanical Engineering
- Body Shop
- and
- Communication Skills
| Role | General Insurance – Other |
| Industry Type | Insurance |
| Department | BFSI, Investments & Trading |
| Employment Type | Full Time, Permanent |
| Role Category | Voice / Blended |
How to Apply:
Interested and Eligible candidates can apply for this post online by Following the Below Link.
Form More Details and to Apply : Click Here