🌍 Location: Kolkata, West Bengal (Remote)
💼 Job Type: Full-Time / Seasonal
⏰ Work Hours: Rotational Shifts (Including Nights & Weekends)
🏠 Work Mode: Work From Home
📅 Application Deadline: Apply ASAP!
🌟 About the Role
Amazon is hiring Virtual Customer Service Associates to assist customers via phone, chat, and email. If you’re detail-oriented, customer-friendly, and tech-savvy, this is a fantastic opportunity to work with one of the world’s largest e-commerce companies—right from your home!
As an Amazon Customer Service Associate, you’ll help resolve queries related to orders, payments, products, and website navigation. You will use Amazon’s internal tools to research and solve customer issues efficiently.
✅ Key Responsibilities
✔ Assist customers via phone, chat, and email
✔ Answer queries related to orders, payments, refunds, and returns
✔ Navigate Amazon’s tools to troubleshoot issues
✔ Deliver exceptional customer service by offering quick and effective solutions
✔ Adapt to changing work schedules and customer needs
🎯 What You Need to Qualify
🔹 Age Requirement: Minimum 18 years
🔹 Education: High school (12th pass) or higher
🔹 Language: Fluent English communication (written & spoken)
🔹 Work Authorization: Must have the legal right to work in India
🔹 Work Experience: Basic computer skills required (previous experience in customer service is a plus but not mandatory)
🔹 Technical Requirements:
✅ A quiet workspace with a desk and chair
✅ High-speed wired broadband connection (100MBps download, 10MBps upload)
✅ Ability to work rotational shifts, including weekends and holidays
💰 Salary & Benefits
💵 Competitive Pay (Exact amount disclosed during the hiring process)
🏥 Medical Insurance & Pension Plan
🌐 Internet Allowance
🛒 Retail Discounts via Amazon Extras Program
📚 Expert Training & Career Growth Opportunities
📅 Work Hours
🕘 Flexible Rotational Shifts (40 hours/week)
📆 Operating Hours: 6 AM – 11 PM (Monday to Sunday)
🌙 May require overnight shifts, weekend work, and overtime
🚀 Why Join Amazon?
✅ No prior experience needed – Amazon provides training
✅ Work From Home – Enjoy flexibility & comfort
✅ Career Growth Opportunities – Upskill & grow within the company
✅ Diverse & Inclusive Work Culture
📌 How to Apply?
🔗 Click the link below to apply and complete the online assessment!
🕒 Application Process Duration: Approx. 3 hours (Includes assessments to test your skills)
📢 Don’t wait!
Start your career with Amazon!
📍 For more job updates, visit jobs.studykar.in 🚀