📍 Location: Bangalore, India | 🏢 Work Mode: Hybrid | ⏳ Experience: 5-8 Years
💼 Are you an expert in Contact Center operations? Looking for a high-paying, work-from-home-friendly job? This is your chance to join a leading company and take your career to the next level!
👉 APPLY NOW – LIMITED OPENINGS!
🌟 Why Join Us?
✅ Competitive salary & benefits
✅ Hybrid work flexibility
✅ Work with cutting-edge Contact Center technologies
✅ Fast career growth opportunities
📌 Key Responsibilities
🔹 Engage with Business Stakeholders: Gather and analyze requirements for efficient Contact Center operations.
🔹 Process Optimization: Identify & implement strategies to streamline operations.
🔹 User Stories & Testing: Define system requirements, facilitate testing, and ensure seamless implementation.
🔹 Cross-Functional Collaboration: Work with teams across different time zones.
🔹 Technology Integration: Collaborate with architects to design scalable Contact Center solutions.
🔹 Post-Implementation Support: Ensure smooth operations after project go-live.
🎯 Qualifications & Skills
✔️ Bachelor’s degree in Computer Science or related field
✔️ 5+ years of Contact Center experience
✔️ Expertise in CRM, IVR, ACD, and Workforce Management tools
✔️ Mandatory: Experience with Ring Central software
✔️ Strong Analytical & Problem-Solving Skills
✔️ Familiarity with Customer Experience (CX) & Journey Mapping
✔️ Bonus: Oracle ERP experience is a plus
🚀 How to Apply?
Click the button below to apply instantly! Don’t miss this amazing opportunity!
🔴 Apply Now – High-Paying Work-from-Home Job!