Are you looking for a high-paying IT support job in a global fintech company? FIS is hiring a Lead Analyst – Product Support in Pune, India. If you have experience in 24/7 IT service desk support, access management, and compliance, this could be your dream job!
🔹 Job Role: Lead Analyst – Product Support (Service Desk, 24/7 Shift)
📍 Location: Pune, India
💰 Salary: Competitive & High-Paying
⏳ Job Type: Full-time, Permanent
📅 Application Deadline: Apply ASAP
🚀 Key Responsibilities
✔ User Access Provisioning – Managing access requests, modifications, and deactivations
✔ Incident Management – Investigating and resolving access-related issues
✔ Compliance & Security – Ensuring adherence to IT security policies
✔ Monitoring & Logging – Tracking unauthorized access attempts
✔ Process Improvement – Recommending enhancements to access management systems
✔ 24/7 Shift Support – Working in rotational shifts for continuous client assistance
✅ Who Can Apply?
🔸 Education: Bachelor’s degree in Science, IT, Engineering, or Business
🔸 Experience:
✔ Experience in a 24/7 IT support role (Mandatory)
✔ Familiarity with IT environments, networks, cloud, and virtualization
✔ Proficiency in access management tools & security best practices
✔ Excellent communication & problem-solving skills
✔ Knowledge of ITIL framework (Preferred)
🎯 Why Join FIS?
✨ Work in a Leading Fintech Company 💳 – Secure & stable career
✨ High-Paying IT Support Jobs 💰 – Competitive salary & perks
✨ Career Growth & Upskilling 📈 – Training & professional development
✨ 24/7 Shift Flexibility 🌍 – Work in a dynamic global environment
✨ Diverse & Inclusive Workplace 🤝 – Equal opportunities for all
📩 Apply Now
📢 Hurry! Applications are open for a limited time! Secure your IT support job with FIS today! 🚀