Wipro Off Campus Drive 2025 : Wipro is scheduled to hire for the role of Executive, Production for Any Drgree. Interested and eligible candidate can apply online before the Last Date. The Detailed Eligibility criteria and application process are given below. Interested candidate can also apply Work From Home Jobs.
Read the below Mentioned Details Carefully
Wipro Job Description:
| Company | Wipro |
| Job Role | Premium Voice Process |
| Qualification | B.Com, B.A, BCA, BBA, BHM, BSc |
| Experience | 0 – 5 Years |
| Salary | Not Disclosed |
| Job Location | Gurugram |
Looking for Customer Service Representative with International voice Experience.
Job Location: Gurgaon (One side Transport)
Shift Timing: UK Shifts
Summary
- Customer service through calls.
- Ensure timely and accurate service delivery at defined productivity levels.
- Build client and domain knowledge to be able to deliver resolution in the first conversation.
- Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort.
- Maintain internal and client level delivery quality on calls, chats and email conversations.
- Adhere to customer service attendance and accountability policies.
- Execute issue / query resolution and ensure proper documentation and follow-up.
- Identify, share and support operational improvements.
Relevant Experience
- Excellent communication skills.
- Should be flexible to work in rotational shifts.
- Proficient in computer usage and basic knowledge of MS Office.
- Defined career roadmap that offers growth opportunities.
- Performance based incentive program.
- Investment in talent development and skills enhancement.
- Work life balance with any 5 day work week.
- Collaborative environment with best in class professionals.
Category
International customer service – Voice
Working Conditions
Flexibility to work in 24*5 shifts (5 days working)
Education Skills
- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc. IT, Stats, Math Hons. and Eco. Hons.)
- Full time MBA, BE, and B.Tech graduates should have minimum 6 months of BPO experience.
Work Location
- Gurgaon
Key Skills
- International Voice
- International Voice Process
- International BPO
- US Process
- Inbound Voice Process
- BPO Voice
- US Voice Process
| Role | Customer Service |
| Industry Type | BPO / Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Customer Success, Service & Operations – Other |
How to Apply:
Interested and Eligible candidates can apply for this post online by Following the Below Link.
Form More Details and to Apply : Click Here