Wipro Off Campus Drive 2025 : Wipro is scheduled to hire for the role of Service Desk Analyst for Any Degree. Interested and eligible candidate can apply online before the Last Date. The Detailed Eligibility criteria and application process are given below. Interested candidate can also apply Work From Home Jobs.
Read the below Mentioned Details Carefully
Wipro Job Description:
| Company | Wipro |
| Job Role | Service Desk Analyst |
| Qualification | Any Degree |
| Experience | Fresher |
| Salary | Not Disclosed |
| Job Location | Kodathi , Bangalore. |
Job Highlights
** Looking for only graduate FRESHERS **
Job Location : Kodathi , Bangalore.
Shifts : 24*7 ( 5 days of work from office).
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Responsibilities:
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
- Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
- Identify and escalate tickets requiring urgent attention and action
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- Deal with and resolve helpdesk requests
- Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
- To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
- Open to working in a 24×7 environment with rotating shifts and rotating weeks off
Responsibilities:
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
- Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
- Identify and escalate tickets requiring urgent attention and action
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- Deal with and resolve helpdesk requests
- Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
- To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
- Open to working in a 24×7 environment with rotating shifts and rotating weeks off
How to Apply:
Interested and Eligible candidates can apply for this post online by Following the Below Link.
Form More Details and to Apply : Click Here