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Wipro Vacancy | System Engineer | B.E B.Tech

Wipro Off Campus Drive 2025 : Wipro is scheduled to hire for the role of System Engineer  for B.E, B.Tech. Interested and eligible candidate can apply online before the Last Date. The Detailed Eligibility criteria and application process are given below. Interested candidate can also apply Work From Home Jobs.

Read the below Mentioned Details Carefully

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Wipro – Job Description

CompanyWipro
Job RoleSystem Engineer 
QualificationB.E, B.Tech
ExperienceFresher
SalaryNot Disclosed
Job LocationChennai, Tamil Nadu
Wipro

Wipro Limited – Job Description

  • A leading technology services & consulting company focused on digital transformation.
  • Operates in 65+ countries with 230,000+ employees & business partners.
  • Expertise in consulting, design, engineering, and operations.
  • Committed to helping customers, colleagues, and communities thrive.
  • Visit: www.wipro.com

Job Role: Customer Support & Technical Troubleshooting

Key Responsibilities:

Customer Interaction:

  • Excellent communication & empathy while handling irate customers.
  • Answer calls/emails and resolve customer complaints.
  • Provide accurate product & service information.

Technical Troubleshooting:

  • Resolve issues related to Windows, Outlook, Teams, Citrix, VDI, VPN, Security Apps, etc.
  • Assist customers via remote support.
  • Research & identify solutions using available resources.

Incident Management:

  • Document all call details & follow SOPs for resolutions.
  • Escalate unresolved issues to supervisors or relevant teams.
  • Identify trends in customer calls & alert management.
  • Route tickets to the appropriate departments.

Process Improvement:

  • Create SOPs for new issues & resolutions.
  • Maintain detailed call logs & reports.

Required Competencies:

Client-Centric Approach
Passion for Results
Execution Excellence
Collaborative Working
Learning Agility
Problem-Solving & Decision Making
Effective Communication

Why Join Wipro?

🚀 End-to-End Digital Transformation Partner
🌍 Global Presence & Opportunities
📈 Continuous Learning & Growth
🤝 Inclusive & Diverse Workplace
💡 Reinvent Yourself & Your Career

👉 Applications from people with disabilities are explicitly welcome!

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How to Apply:

Interested and Eligible candidates can apply for this post online by Following the Below Link.

Form More Details and to Apply : Click Here

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